Processing time
Orders are generally prepared after confirmation and payment verification. Our team will share an estimated dispatch timeline with you based on the product and destination.
Delivery timelines
Delivery times vary by location, courier availability, weather, public holidays, and other conditions outside our control. The delivery estimate provided at confirmation is the best available guide.
Delivery address
Please provide a complete and accurate delivery address, including a reachable phone number. We may not be able to change the address after dispatch, and additional charges may apply for re-delivery caused by incorrect details.
Tracking and delays
Where tracking is available, we will share the tracking details after dispatch. If a shipment appears delayed or damaged, contact us promptly so we can coordinate with the delivery partner.
Shipping charges
Shipping charges, if applicable, are communicated before an order is confirmed. Taxes, duties, or destination-specific charges may apply depending on the delivery location.